Indonesia

Our expertise

Having traded in Indonesia for more than 150 years, we have a deep commitment to providing banking services in the territory. Corporations, financial institutions and asset management clients find that we deliver detailed market knowledge and a wide range of contacts.

RBS Building

RBS has a long-term commitment to our clients in Indonesia and across Asia Pacific.

We deliver award-winning finance, risk management and investment solutions to corporations, governments and financial institutions across the region and around the world.

Our onshore presence in 11 countries across Asia Pacific, combined with the size of our global network, provides us with a wealth of knowledge and experience, and ensures we are wherever our clients need us.

Offices
  • Jakarta

    Indonesia Stock Exchange Building, Tower II 11th FloorJl. Jendral Sudirman Kav 52-53Jakarta Indonesia

    T: +62 21 2929 6000

    F: +62 21 2929 6999

Products and services

Bringing you world-class products and services

We unite local expertise with a global distribution platform to deliver a full spectrum of products and services including:

  • Foreign exchange, interest rates, commodities
  • Debt capital markets
  • Bank financing
  • Financial advisory
  • Transaction banking

Transaction services

Our transaction services rank among the top five payments businesses in the world. Corporations, financial institutions and public-sector clients use our products and services to support their domestic and international business.

We can help you manage your cash and liquidity, and can provide trade finance to optimise your working capital cycle, from the sourcing of goods to final payment.

Customer feedback

We appreciate your feedback

As a responsible institution, RBS is committed to delivering fair services and products to our clients. We expect every employee to demonstrate standards of integrity and fair dealing towards our clients and in the community in which we operate.

As a client, you deserve the highest level of attention.

If you feel that we have fallen short in providing the type of services that you expect of us, please let us know so that we can help put things right for you.

You can inform us of your concerns or provide feedback to us via telephone, email or letter:

  • Telephone - Call our Client Support Service at +62 21 29296000 / +62 21 29296888
  • Email - Send us an email at id.clientsupport@rbs.com
  • Letter - Write to us at:
    Indonesia Stock Exchange Building, Tower II, 11th Floor :
    Jl. Jend Sudirman Kav. 52-53, Jakarta 12190. Indonesia:
    Attention: Client Support Department:

Please provide us with full details of your specific concerns so that we can look into the matter as quickly as possible.